Terms and conditions

Credit card payments in favor of GYG Karting Ltd are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as GYG KARTING LTD on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

GYG Karting LTD

Glan Y Gors Park, Cerrigydrudion, Corwen, Conwy LL21 0RU

 

Arrival Time

For Group Event bookings, please arrive 45 minutes before your booked time.

For Arrive & Drive bookings, please arrive 20 minutes before your booked time.

 

If you are late for your allocated time, we cannot guarantee your event will go ahead. Please allow yourself enough time to complete the booking. Group Event bookings can last up to 3 hours depending on Event booked. Arrive & Drive bookings can last up to 1 to 2 hours depending on amount of sessions booked.

 

Equipment provided

Safety racing suite and helmet will be provided.

 

Weather

GYG Karting Ltd is an outdoor circuit and is open in all weathers. You will be provided with dry or wet suit depending on weather conditions. We advise you to bring spare clothing during wet conditions. Hot showers are available onsite.

 

Booking Confirmation

Please bring your basket ID Number with you to reception on the day of your activity via print or screen. We can only verify your booking with these details. 

 

Gift Experience Voucher

To activate a voucher please call the circuit on: 01490 420 770 for availability. Please quote your basket ID number. Gift Experience vouchers bought directly from GYG Karting Ltd expire with in 12 months of purchase date. Vouchers can not be used after that date, unless you purchase an extension from GYG Karting Ltd. Extensions are valid for 3 months from expiry date and cost £10.00 per voucher. Vouchers are nonrefundable. Vouchers cannot be used in conjunction with any special promotions or discount codes.

 

Pre-booked Catering

Full payment or balance payment for catering must be made prior to the activity. Payments are not refundable. All catering must be consumed on the premises. Due to Food Hygiene Laws food can’t be taken off site or offered as a takeout option.

 

Deposit Payments

A deposit payments is required to confirm your date, time and booking. Deposit payments are not refundable.

 

Payments and Balance Payments

Full payment or balance payment must be made prior to the activity.

 

Unforeseen Circumstances

Due to circumstances beyond our control we may need to contact you regarding your booking to amend your date or time. A refund will be offered.

 

Customer Unforeseen Circumstances

Due to circumstances beyond your control if you require to amend your booking date, we require 7 day’s notice. The payment is nonrefundable. You are required to rebook a date within 6 months of the cancellation date.

 

Customer Cancellations

No cancellations permitted once booking is confirmed. No refund will be given once payment has been processed.

 

No Show

If you fail to attend you’re booked time or activity. Full payment is still required. GYG Karting Ltd will not refund or reschedule your booking.

 

Thank you for your booking

 

If you have any questions regarding your booking please contact the circuit on:

 

GYG Karting Ltd

01490 420 770

info@gygkarting.com

www.gygkarting.com

 

We shall look forward to seeing you.